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Shipping

For mainland UK addresses we currently just have one shipping rate – Parcelforce 24 – which costs £5.99 plus VAT. All orders placed before 1pm are shipped same day, and as the name implies, you can expect delivery the following day.

Deliveries to Northern Ireland, Ireland and Channel Islands are all subject to a shipping surcharge imposed by our courier – this is something we cannot avoid, and unfortunately have to pass on.

Next Day Shipping

All orders placed before 1pm, Monday – Friday are usually despatched on the same day. Delivery can be expected the following working day but please allow a further day, especially at peak times. Orders placed on the weekend will ship on the following working day.

Tracking your Parcel

After your goods have been despatched Parcelforce will send you an email with tracking details. You can follow the link in the email to keep tabs on the delivery progress. If you have any questions about the tracking you can contact either us or Parcelforce.

Unsuccessful Deliveries

If no-one is at your address when delivery is attempted then Parcelforce will leave a card instructing you to visit your local Post Office to collect the parcel. Don’t forget to take ID with you! If you have any issues, please contact us on 01202 835 911 within 1 week of despatch.

Outside of the UK?

Contractually we are only able to fulfil orders to the UK. If you are outside of the UK and are interested in purchasing the SoClean, please feel to contact us and we will forward you to the correct distributor.

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